Privacy Policy

At kamdhenu gruh udhyog (referred to as "we", "us", or "our"), protecting your privacy is a priority. This policy outlines how we collect, use, and share your personal information when you interact with our website, purchase our products, or use our services.

1. Information We Collect

Personal Information
When you purchase from our store, we collect personal information such as your name, address, and email. If you browse our site, we also collect your IP address and details about your browser and operating system to enhance your browsing experience.

Non-Personal Information
We may collect aggregate, non-identifiable information, such as your IP address, browser type, and geographic location, to understand user behavior and improve our services.

2. How We Use Your Information

Order Processing
Your personal information is used to verify your payment method, process your orders, arrange deliveries, and manage returns.

Email and SMS Marketing
With your permission, we may send you marketing emails, SMS alerts, or phone calls regarding promotions, new products, and updates. You can opt-out anytime by clicking the "Unsubscribe" link in our emails or contacting us.

Customized Experience
We may use your information to customize your experience on our website, including personalized product recommendations.

3. Cookies

We use cookies and similar technologies to collect information about your preferences and enhance your experience on our site. These cookies do not contain personal data unless you voluntarily provide it. Our advertising partners may also use cookies, which we do not control.

4. Sharing Your Information

We will not sell or disclose your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information in the following instances:

Affiliates: We may share your information with our affiliates who help us market our products.
Service Providers: Third-party vendors may access your information to perform functions like order processing, data analysis, and email management.
Legal Compliance: We may share your information if required by law, government authorities, or to protect our legal rights.
Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owners to continue serving you.

5. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no system is completely secure, and we cannot guarantee the full security of our database or transmissions over the Internet.

6. Data Hosting and International Transfers

Our website and data are hosted by third-party providers, which may be located in India or abroad. These data hosting providers adhere to security standards, but we cannot be held liable for any security breaches in their systems.

7. Your Rights

You have the right to access, correct, amend, or delete your personal information at any time. If you wish to withdraw your consent for our use of your data, please contact us.

8. External Links

Our website may contain links to other sites beyond our control. We are not responsible for the content or privacy practices of these external sites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we discover that a child under 18 has provided personal information, we will delete it.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and take effect immediately. We encourage you to review this policy regularly