Terms and Conditions

1. Introduction

This Agreement ("Agreement") is made between KAMDHENU GRUH UDHYOG the "Firm" or the "Company"), and the user or visitor ("you"). By using our website ("www.girsurbhi.com") and its offerings, you confirm that you are of legal age (18+) to use the products and services and agree to comply with this Agreement.

2. Acceptance of Terms

By accessing or using our website and related offerings, you accept these Terms and Conditions. If you disagree with any part of this Agreement, you should discontinue use of the site. Continued compliance with these terms is required for use of the website and services.

3. Changes to Terms

The Firm reserves the right to change or modify these Terms and Conditions at any time, without notice. Changes will take effect immediately upon posting on the website. We encourage you to review this page periodically to stay informed of updates.

4. Disclaimer

All information on this site is provided for educational purposes only and is not a substitute for professional medical advice. The Firm is not liable for any damages resulting from the misuse of products or information obtained from the website. The use of our products is entirely at your own risk.

5. Liability

The Firm is not responsible for any errors or omissions in the content on the website, nor for any damages resulting from the use or misuse of our products or services. Users are responsible for ensuring that they comply with any local laws or regulations in their jurisdiction regarding the use of our products.

6. Customer Responsibilities

Users are required to:
Ensure they are of legal age (18+) to use the products.
Maintain the security of their internet connection and software when accessing the site.
Provide accurate and current information when placing orders or interacting with the site.

7. Ordering, Delivery, and Refunds

Order Confirmation and Delivery
Orders will be confirmed and delivered within 3 to 12 working days, depending on availability and unforeseen circumstances. Delivery will be made via Government Registered Post or other courier services.

Refund and Return Policy
Refunds are available within 10 days of receiving the product if it is unsatisfactory. Delivery costs are non-refundable. Returns must be initiated within 48 to 72 hours of receipt, and products should be unused, in their original packaging, with all tags intact.

Quality Control
If you receive a damaged or incorrect item, you must report it within 48 to 72 hours of receipt. Proof of return shipping costs may be required for claims.

8. Product Pricing and Promotions

Prices for our products are subject to change without notice and may include administrative charges. Promotions are offered at our discretion and can be withdrawn without notice.

9. Billing and Account Information

You agree to provide accurate billing information and to update it as necessary. We reserve the right to limit or cancel orders at our discretion. Any misuse of account information will result in immediate account termination.

10. Third-Party Tools and Links

Access to third-party tools or links provided through our site is "as is" and without warranties. We are not responsible for the content, privacy practices, or functionality of third-party websites linked from our site.

11. User Comments and Feedback

We may use comments or feedback submitted by users without any obligation to you. However, you are responsible for the content you submit and must not engage in any activities that interfere with the site or violate any laws.

12. Personal Information

Your personal information is governed by our Privacy Policy. We collect personal information such as your name, address, and email for order processing, and it is only disclosed for legal purposes or to third parties as necessary for order fulfillment.

13. Errors and Omissions

We reserve the right to correct any errors or omissions in product descriptions, pricing, or availability without prior notice. In case of errors, you will be notified and given the option to cancel the order or proceed with the corrected information.

14. Prohibited Uses

You agree not to:
Use the site for any unlawful purposes.
Engage in any activity that violates local, state, national, or international laws.
Misrepresent your identity or impersonate others.

15. Disclaimer of Warranties

Our services and products are provided "as is" without warranties or guarantees of any kind, either expressed or implied, regarding their reliability, availability, or accuracy.

16. Indemnification

You agree to indemnify and hold harmless the Firm from any claims or damages arising from your use of the site or breach of this Agreement.

17. Severability

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in full effect.

18. Termination

We reserve the right to terminate this Agreement and your access to the website without notice you.